To record, measure and understand Dignity’s social impact, we created and use a tailor-made system and software (DigInS – Dignity Informatics System) to collect data including emerging trends, wellbeing at different stages and outcomes.

While this has significantly improved the quality of the data that we collect and analyse to provide insights into the trends within the homelessness sector, we identified a need to further measure the impact we were having on our guests’ personal wellbeing.

The Personal Wellbeing Index (PWI) is a measuring tool that will do just that. It is designed to measure subjective wellbeing and centres around the answers (on a scale of 1 to 10) to 7 key questions.

This enhanced measurement tool is currently being implemented at Dignity’s longer-term intergenerational living residence and will play an integral part in measuring and reporting Dignity’s social impact.